Requirements Engineer
Situated within the Development sector as part of a Value Stream-aligned (VSA) team. Acting as the technical bridge between Operations and Development, translating abstract User Stories into concrete technical implementation concepts.
Key Responsibilities
- Translate User Stories into technical implementation concepts with effort estimation
- Coordinate with developers to clarify requirements and minimize interpretation errors
- Investigate root causes of bugs and predict side effects before development
- Document product changes in Changelog and create handover documentation
Technologies & Methods
Digital Transformation Certificate
DeepDive Master Program in Entrepreneurship and Digital Transformation in partnership with the Strascheg Center for Entrepreneurship.
Program Details
- DeepDive Master Program - Entrepreneurship & Digital Transformation
- Partnership with Strascheg Center for Entrepreneurship
- Successfully passed final exam and completed all learning units
- Activities: Prüfung, unterrichten, Praktikum
Key Topics
German Language B2 Certification
Completed Telc B2 certification with focus on immersive learning and rapid fluency. Grade: befriedigend (satisfactory). Active community involvement.
Activities & Involvement
- Language Tandem Partner - English/German exchange
- Volunteer Event Organizer - International Students
- Weekly Conversation Club Leader
- Focus on immersive learning and rapid fluency
Language Skills
Manager of Client Success
Expanded from EMEA lead to Global Client Success Manager for key accounts. Managed concurrent SAP B2B eCommerce implementations from scoping to "go live" across EU, USA, ANZ, ME, and APAC regions.
Key Achievements
- H.B. Fuller Global eShop Rollout: 18 countries, 11 languages in 11 months
- Oregon Tool SaaS Pilot: German microsite upgraded to fully SaaS solution
- Established "trusted advisor" relationships with Fortune 500 clients
- Led business reviews using FullStory and Google Analytics
Technologies & Methods
Senior Project Management Officer
Led teams of senior developers and implementers to deliver large-scale projects for vendors like Ericsson and operators like Zain, Ooredoo, and MTN across 11 countries in MENA region.
Key Achievements
- Raya Egypt ($1.9M+): Hybrid methodology, finished ahead of schedule
- Zain Retail QM: 240+ hardware units across 60 shops - praised as top purchase of 2019
- Ericsson/Asiacell Gateway: Compressed 6-month project to 4 months
- Managed crisis situations including hardware logistics and on-site security
Technologies & Methods
Senior Implementation Engineer
Managed full delivery of white-labelled and customized products from kick-off to final acceptance (RFS). Specialized in Linux, SQL databases, and GSM cellular protocols.
Key Achievements
- Ericsson/Asiacell Rescue Mission: Turned failing project into success story highlighted at Ericsson annual meeting
- Mobily Roaming Optimization: Recovered 22% lost revenue (Millions USD ROI)
- Delivered projects in both remote and on-site setups across Iraq, KSA, Central Africa
Technologies & Methods
GSM Support Engineer
Managed a commission and registration system for Orange Jordan, enabling POS staff and call centre agents to perform routine tasks with higher efficiency.
Key Achievements
- Orange Jordan System Replacement: Replaced undocumented legacy system module-by-module
- Created new payment interface and reduced human-based errors
- Developed pragmatism and realistic engineering judgment
Technologies & Methods
Bachelor of Telecommunication Engineering
Grade: V.Good. ABET-accredited Communications Engineering Program. Only one-fourth of first-year students make it out in five years - graduating is considered exceptional.
Activities & Societies
- IEEE PSUT Committee - Project Coordinator & Operations Committee Member
- DART - Technical Activities
- AIESEC - International Exchange Program
Technical Focus
Professional Certifications
Continuous professional development with industry-leading certifications in project management, Agile methodologies, and emerging AI technologies.
Certifications
- Generative AI for Project Managers - IBM (Dez 2025) - ID: 5678543
- Project Management Professional (PMP) - PMI (Jun 2021) - ID: 3017483
- Professional Scrum Master I (PSM I) - Scrum.org
- PMI Agile Certified Practitioner (ACP) - PMI
- Convergence Technologies Professional (CTP+) - CompTIA (Mär 2013) - ID: COMP001020390936
- Linux+ - CompTIA
Skills Validated
Signature Projects
Curated selection of high-impact deliveries across industries and geographies.
H.B. Fuller Global eShop
Led global B2B eCommerce rollout across 18 countries and 11 languages. Optimized efficiency by combining SAP/technical deployments for LATAM and ANZ regions.
Raya Enterprise System
Delivered $1.9M+ enterprise system using hybrid "Preventive + Iterative" methodology. Deployed POC first, then iterative customization. Finished ahead of schedule.
Zain Retail QM System
Managed logistics of 240+ hardware units across 60 retail shops. Implemented real-time monitoring system that turned risk into top-rated purchase for 2019.
Facial Sentiment Analysis POS
Implemented real-time customer satisfaction tracking using facial expression recognition at retail points of sale. Pioneering AI integration in physical retail.
What People Say
Hear from colleagues and clients I've had the pleasure of working with over the years.
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Beyond the Boardroom
Click to discover more about each passion
Travelling
Click to flipWorld Explorer
17 countries visited across Europe, Middle East, Asia & North America. From Salt Lake City to the highest mountain in Kuala Lumpur—every journey brings new perspectives.
Volleyball
Click to flipTeam Player
Active in local beach and indoor volleyball leagues. The court teaches teamwork, quick decisions, and staying cool under pressure—skills that translate directly to dealing with surprises.
Photography
Click to flipVisual Storyteller
Specializing in drone aerial photography and travel documentation. Capturing moments from unique angles—whether it's a sunset over Bavarian Alps or street life in Jordan.
Technology
Click to flipTech Enthusiast
Always exploring the latest in AI, automation, and gadgets. Built this portfolio with modern web tech. Passionate about how technology shapes our future and transforms businesses.